Sharely | Rental platform

Our experience shows that Sharelians handle rented articles with care. But accidents happen to everyone. That's why Zurich offers insurance coverage for items and vehicles on Sharely during the rental period.

Everything you need to know summarized:

All items are insured up to a maximum purchase/time value of CHF 15,000.

For each rental with insurance coverage, the borrower pays an insurance premium.

Up to 24 months after the date of purchase, all items are insured at new value and thereafter at current value.

In case of damage the borrower pays a handling fee of 10%, but at least CHF 100.

Which types of damage are covered by Zurich and which are not?

Zurich Insurance Company Ltd is the risk carrier for Sharely's new insurance solution. All items rented via Sharely as of 1.1.2023 are insured by Zurich for the rental period. Exceptions are marked in the item description.
Where is the insurance valid?

Insured and eligible are lender with residence in Switzerland. Insured are the declared items that are rented via the Sharely platform and for which an insurance premium is charged to the renter. The insurance coverage exists for damages that occur in Europe (in the geographical sense).
What is insured?
The insurance cover applies to damage that occurs between the handover to the renter and the return to the lessor, as well as during the agreed rental period. These include:
- Damage and destruction due to an unforeseen external event,
- Liquid damage,
- Damage caused by sand,
- Damage due to the effects of temperature affecting the function or usability of the item,
- Misappropriation of the item
When does the insurance coverage start?

The insurance cover applies from the handover of the item from the lessor to the lessee until the last official rental day. Not insured are events of an impersonal handover such as damage caused by mailing.
Not insured are
The following are generally not insurable:
- Motor vehicles for which liability insurance is required by law (except e-bikes and trailers),
- Ships for which liability insurance is required by law or which are not regularly drained after use,
- aircraft which are to be entered in the aircraft register,
- motorized watercraft,
- Movable structures,
- Sports equipment, bicycles and motorbikes, each including equipment, in competitive use during the rental period,
- Items that are not functional at the start of the rental.
Damage
- due to theft, fire and natural hazards,
- which gradually or not have arisen suddenly (other than due to the effects of temperature or liquid), e.g. due to exposure to light, moisture, drought, oxidation or spoilage,
- as a result of wear and tear, aging, color change, material fatigue,
- which have arisen without external influences, such as internal operational damage,
- by vermin and rodents,
- if the rented item is not used as intended,
- as a result of foreclosure under debt enforcement law or confiscation by state bodies,
- by pets as a result of scratching, biting and excrement,
- in connection with trips that are not officially approved,
- when transporting the item by third parties,
- which have an optical character,
- which fall under the manufacturer's or retailer's warranty or arise as part of repair and maintenance work.
What must the tenant pay?

The borrower pays a rental premium at the time of the rental request, which is calculated on the basis of the renter's information about the rented object. In case of damage, the renter pays a handling fee of 10%, but at least CHF 100.- per rental.
What costs are covered?

In the event of a partial loss, Zurich covers the repair or maintenance costs up to the replacement value at the time of the insured event. In the event of a total loss, Zurich assumes the replacement value at the time of the insured event.

The replacement value is calculated according to the compensation table from the AVB. In any case, it amounts to a maximum of CHF 15,000 per rental or the replacement value declared by the insured person (the lower value is decisive).

For borrowers:

Report the damage to your lender immediately.
Take photos of the damage and the course of the damage and send them to the lender.
Inform the lender about the exact course of the damage.

For lenders:

Report the damage to Sharely immediately and no later than 2 days after the end of the rental period. You can report damage directly in your dashboard under the rental.
For payout, make sure your IBAN number is up to date in your settings.
Cancel any scheduled rentals for this item that cannot be completed due to the damage.